Terms & Conditions

Tecx Labs Private Limited (hereinafter referred to as “Nuuu” or “We” or “Us” or “Our”) is a company registered under the Companies Act 2013 having its registered office at 501, 5th Floor, Heritage Plaza, Next to DN Nagar Metro Station, Opp. Indian Oil Colony, J P Road, Andheri (W), Mumbai, Maharashtra – 400053, India.

Tecx Labs Private Limited owns and operates mobile applications and website https://www.nuuu.com under brand name - “Nuuu”. “Nuuu” is a Platform that enables you (hereinafter referred to as, “You”, “you”, “your” or “User”) to build and manage your wealth by facilitating investments and finance,all in one app (“Services”). “Nuuu” is committed to operating its website and mobile applications with the highest ethical standards and appropriate internal controls.

Nu Investors Technologies Private Limited (hereinafter referred to as “Nu Investors”) is a company registered under the Companies Act 2013 and registered with the Securities and Exchange Board of India as a Broker vide registration no. INZ000304837 and Trading Member with NSE vide member code 90251, having its registered office at office 601, 6th Floor, Heritage Plaza, Next to DN Nagar Metro Station, Opp. Indian Oil Colony, J P Road, Andheri (W), Mumbai, Maharashtra – 400058, India. The Stock Broking services that you will subscribe using the Application/Website of Nuuu would be facilitated by Nu Investors Technologies Private Limited. For the purposes of providing the stock broking services, “Nuuu” shall only be a platform and as a parent company has granted to “Nu Investors” a world-wide, revocable, non-exclusive, non-transferable license to utilize the Application solely as per the terms of its agreement. 

Skyfire Insurance Broking LLP (hereinafter referred to as “Skyfire”) is a Limited Liability Partnership Firm registered under the Limited Liability Partnership Act 2008 having its registered office 601, 6th Floor, Heritage Plaza, Next to DN Nagar Metro Station, Opp. Indian Oil Colony, J P Road, Andheri (W), Mumbai, Maharashtra – 400053, India, have the authorised insurance broking license of IRDAI vide registration no. 711 dated June 01, 2020, for selling/facilitating Insurance policies to its users. The Insurance products that you will purchase using Application would be facilitated by Skyfire Insurance Broking LLP i.e. wholly owned subsidiary of Tecx Labs Private Limited which primarily would be facilitating insurance products through the Application. For the purposes of providing the insurance products, “Nuuu” shall only be a platform and as a parent company has granted to “Skyfire” a world-wide, revocable, non-exclusive, non-transferable license to utilize the Application solely as per the terms of its agreement. 

THESE WEBSITE TERMS IS AN ELECTRONIC RECORD IN THE FORM OF AN ELECTRONIC CONTRACT FORMED UNDER INFORMATION TECHNOLOGY ACT, 2000 AND RULES MADE THEREUNDER AND THE AMENDED PROVISIONS PERTAINING TO ELECTRONIC DOCUMENTS / RECORDS IN VARIOUS STATUTES AS AMENDED BY THE INFORMATION TECHNOLOGY ACT, 2000. THESE TERMS DOES NOT REQUIRE ANY PHYSICAL, ELECTRONIC OR DIGITAL SIGNATURE.

Please note that your visit, use of or access to our websites https://www.nuuu.com and mobile applications (collectively referred to as “Application” or “Platform”) are subject to the Terms & Conditions mentioned here; if you do not agree to all of the following, you may not use or access the Services and Application in any manner.

When you use any of the Services provided on the Application, including but not limited to only financial services, or insurance products etc., you shall be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, and they shall be deemed to be incorporated into this Terms of Use and shall be considered as part and parcel of this Terms of Use.

Terms of Use

Please read on to learn the rules and restrictions that govern your use of our Application/Services. These Terms and Conditions (the “Terms” or the “Agreement”) are a binding contract between you and “Nuuu”. If you have any questions, comments, or concerns regarding these terms or the Services, please contact us at support@nuuu.com

In order to use any/ all of the Services, you must agree and accept all the Terms mentioned here. You using the Services in any way means that you agree to all of these Terms, and these Terms will remain in effect while you use the Services. These Terms include the provisions mentioned below, as well as those in the Privacy Policy

  1. You are aware and you accept that all information, content, materials, products on the Platform are protected and secured.
  2. You understand and accept that you are allowed to track your financial life through the use of Platform. You agree that you will be allowed to make any transaction through the Application when you complete the KYC process and provide the complete information including personal information in accordance with the Know your client (“KYC”) guidelines issued by Securities and Exchange Board of India or any other regulator/government authorities/agencies/AMCs from time to time.
  3. You acknowledge that you will be responsible for maintaining the confidentiality of your account information and are fully responsible for all activities that occur under your account and also agree to keep your login credentials safe and confidential at all times. You further agree to promptly inform us in case of any actual or suspected unauthorized use of your Account. We cannot and will not be liable for any loss or damage arising from your failure to comply with this provision.
  4. You acknowledge that the software and hardware underlying the Application as well as other Internet related software which are required for accessing the Application are the legal property of either “Nuuu” or its respective third-party vendors. The permission given by “Nuuu” to access the Application will not convey any proprietary or ownership rights in the above software/hardware.
  5. You understand and accept that not all the products and services offered on or through the Application are available in all geographic areas and you may not be eligible for all the products or services offered by “Nuuu” or third party providers on the Application. “Nuuu” and such third party providers, reserves the right to determine the availability and eligibility for any product or service offered on the application.
  6. You understand and accept that “Nuuu” is not responsible for the availability of content or other services on third party sites linked from the application. You are aware that access of hyperlinks to other internet sites are at your own risk and the content, accuracy, opinions expressed, and other links provided by these sites are not verified, monitored or endorsed by “Nuuu” in any way. “Nuuu” does not make any warranties and expressly disclaims all warranties express or implied, including without limitation, those of merchantability and fitness for a particular purpose, title or non-infringement with respect to any information or services or products that are available or advertised or sold through these third-party platforms.
  7. You agree that transactions made through “Nuuu” Application shall be through your own bank account only and the said transactions do not contravene any Act, Rules, Regulations, Notifications of Income tax Act, Anti money laundering laws, Anti-corruption laws or any other applicable laws.
  8. You agree to provide your explicit consent to fetch your information from Account Aggregators and Credit Bureaus on a month to month basis. This information will only be taken to provide highly specialized services for You.
  9. You agree that you will not use the application for any purpose that is unlawful or prohibited by these Terms. You also agree you will not use the application in any manner that could damage, disable or impair the application or interfere with any other party’s use, legal rights, or enjoyment of the application. You hereby represent and warrant that you shall make use of the Application as a prudent, reasonable and law abiding citizen and you shall comply with relevant necessary laws.
  10. “Nuuu” reserves the right in its sole discretion to delete, block, restrict, disable, suspend your account or part thereof. If the User is found engaging in any fraudulent/illegal activities including but not limited to the following activities i.e abusing any of the representatives of the organization, indulge in fraudulent activities on the Application, using mass media and/or bots to engage with the platform, using mass media and/or bots to malign the organization’s reputation these activities may be referred to appropriate legal authority for a legal recourse.
  11. Additionally, by continuing using the Application or Services of “Nuuu” you are confirming that:

(a) You are 18 years of age or older and where you are acting as Guardian on behalf of a minor, you have the necessary authority to register/sign up for the Services on behalf of the minor. If “Nuuu” learns that we have collected personal information from a person under age 18, we will delete that information as quickly as possible. If you believe that a person under 18 may have provided us with personal information, please contact us at privacy@nuuu.com or support@nuuu.com

(b) You have read and understood the Privacy Policy published on the website and mobile applications of “Nuuu”. The information you provide when you register on the Application is true and correct. In the event, your information is not accessible online and you wish to change or delete your personal information or other information that you may have provided, please contact us immediately at privacy@nuuu.com or support@nuuu.com

(c) You shall notify “Nuuu” of any material change in your personal information and/or profile. “Nuuu” would rely on the most recent information provided by you.

(d) You agree to be contacted by “Nuuu” and its employees and partners over phone and/or E-mail and/or SMS or any other form of electronic communication in connection with your registration, advisory and transactions. This consent overrides any registration for DNC/NDNC. You agree and confirm that if your mobile number is registered in the Do Not Disturb (DND) list of TRAI, you may not receive SMS from “Nuuu”. You agree to take steps to deregister from the DND list and shall not hold “Nuuu” liable for non-receipt of SMS. You can always opt to stop receiving any or all such communications by writing to support@nuuu.com. You can also delete your account at any point of time by writing to support@nuuu.com or by visiting the Delete Account section on the Application

Services 

The Application offers the Services to the Users which include, a social platform that facilitates Users in connecting and engaging with finance experts and friends to build knowledge about purchasing, selling or otherwise dealing in securities or investment products.

Please also note that there are other financial products and services, such as, Indian Stocks, loans, US Stocks, fixed deposit creation, Mutual Funds, Insurance, Digital Gold, Corporate Bonds, Government Bonds, etc. manufactured and/or distributed by third party providers, offered by or through the Application. However, it is, hereby, expressly clarified that any or all interaction, communication, dealing, or transaction between the Users and such third party provider in respect of availing of any products/services offered by the third party provider forms a separate and independent transaction between the User and such third party provider without any liability accruing to or on us for any matters arising out of or in relation to the same.

The User hereby agrees and acknowledges that all the decisions of the User, notwithstanding the Services rendered by Us, in relation to buy, sell, hold or otherwise deal in the investment securities shall be based on User’s own independent evaluation of the risks and rewards of the investments and User’s own verification of all the relevant facts, including financial and other circumstances and a proper evaluation there of. 

Neither we nor any of our employees or agents shall be liable for any advice or representation made by it/him/her under this Agreement and it will be the User’s responsibility to make an independent assessment pursuant to the availing/using of the Application/Services or availing any product or services from the third-party provider.

You acknowledge and agree that we do not guarantee that availing of the Services from the Application will result in profits or avoid losses or meet the objectives, including the investment objectives, of the User or that availing/using of the Services/Application will not at any time be affected by adverse tax consequences, technical failures, timely regulatory compliance to a new law. We will not be liable to the User for any error of judgement or loss suffered by the User in connection with the Services provided to the User.

You agree and understand that by availing the Services you shall be bound by Our Privacy Policy and your information provided on the Application shall be shared with our Group Companies and Business Partners, which shall store your data within Indian jurisdiction as per applicable laws. 

Privacy 

You agree that during your use and access of the Application and/or availing of the Services offered by the Application, you will provide us with certain information and other data as mentioned under these Terms herein which may or may not be otherwise publicly available. Please note that we respect the privacy and confidentiality of such data and the provisions pertaining to such private information and data as provided by you under these Terms, are governed under the Application’s Privacy Policy which is available at Privacy Policy. By using and visiting the Application and availing the Services of the Application, you also agree to the terms and conditions of our Privacy Policy.

Confidentiality

You acknowledge that, in the course of your relationship with “Nuuu” and in using the Services, you may obtain information relating to the Services and/or “Nuuu” (“Proprietary Information”). Such Proprietary Information shall belong solely to “Nuuu” and includes, but is not limited to, the features and mode of operation of the Services, trade secrets, know-how, inventions (whether or not patentable), techniques, processes, programs, ideas, algorithms, schematics, testing procedures, software design and architecture, computer code, internal documentation, design and function specifications, product requirements, problem reports, analysis and performance information, benchmarks, software documents, and other technical, business, product, plans and data. In regard to this Proprietary Information:

  1. You shall not use (except as expressly authorized by this Agreement) or disclose Proprietary Information without the prior written consent of “Nuuu” unless such Proprietary Information becomes generally publicly available without your breach of this Agreement.
  2. You agree to take reasonable measures to maintain the Proprietary Information and Services in confidence.

Use and Protection of Intellectual Property Rights

“Nuuu” Application is protected by copyright, trademarks, patents, trade secret and/or other relevant intellectual property laws. No information, content or material from the Application may be copied, reproduced, republished, uploaded, posted, transmitted or distributed in any way without Nuuu's express written permission. You are hereby given a limited license to use the Application for your personal and non-commercial use, subject to your agreement of these Terms. You agree not to sell, license, distribute, copy, modify, publicly perform or display, transmit, publish, edit, adapt, create derivative works from, or otherwise make unauthorized use of the “Nuuu” Application. 

Limitation of Liability, Indemnity, and Warranty

  1. In no event shall “Nuuu” or its directors, employees, associates, partners, or suppliers will be liable to you for any loss or damage that may cause or arise from or in relation to these terms and conditions or due to use of this Application/website or due to investments made using this Application or availing any product or services from any third-party service provider.
  2. You agree to indemnify “Nuuu” or its directors, employees, associates, partners or suppliers for all the liabilities (including claims, damages, suits or legal expenses in defending itself in relation to the foregoing) arising due to (i) use or misuse of the Application (ii) non-performance and/or non-observance of the duties and obligations under these terms and conditions or due to your acts or omissions (iii) any act, neglect, misconduct or fraud on your part.
  3. You warrant that all the details and information provided by you to “Nuuu” or its directors, employees, associates, partners, or suppliers while using this Application (including for the purposes of carrying out investments) shall be correct, accurate and genuine.
  4. Further, you shall be solely responsible for any investment decision taken by you on the Services and “Nuuu” shall not be liable for any loss or damage caused to you or other users of this Application due to such investment decision, or any kind of reliance upon it. You expressly agree that use of the Application is at your sole risk.
  5. To the fullest extent permissible pursuant to applicable law, “Nuuu” and its directors, employees, associates, third-party partners or suppliers disclaim all warranties or guarantees – whether statutory, express or implied – including, but not limited to, implied warranties of merchantability, fitness and non-infringement of proprietary rights. No advice or information, whether oral or written, obtained by you from “Nuuu” or through the Application will create any warranty or guarantee other than those expressly stated herein. 

DISCLAIMERS

THE USER AGREES AND UNDERSTANDS THAT THE APPLICATION IS PROVIDED BY US ON AN “AS IS” AND “AS AVAILABLE” BASIS AND WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE APPLICATION OR THE INFORMATION, CONTENT INCLUDED ON THE APPLICATION. YOU EXPRESSLY AGREE THAT YOUR USE OF THE APPLICATION IS AT YOUR SOLE RISK.

TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE APPLICATION, IT’S SERVERS, OR EMAIL/ OTHER COMMUNICATION SENT FROM THE APPLICATION ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THE APPLICATION, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES.

ALL INVESTMENTS ARE SUBJECT TO MARKET RISKS. READ ALL SCHEME RELATED THINGS CAREFULLY. PAST PERFORMANCE IS NOT AN INDICATOR OF FUTURE RETURNS.

ALL INTERACTION, COMMUNICATION, DEALING, OR TRANSACTION BETWEEN THE USERS AND THE THIRD-PARTY PROVIDER IN RESPECT OF ANY PRODUCTS/SERVICES OFFERED BY THE THIRD-PARTY PROVIDER IS A SEPARATE AND INDEPENDENT TRANSACTION BETWEEN THE USER AND SUCH THIRD-PARTY PROVIDER WITHOUT ANY LIABILITY ACCRUING TO OR ON US FOR ANY MATTERS ARISING OUT OF OR IN RELATION TO THE SAME. THE USER EXPRESSLY AGREES AND ACKNOWLEDGES TO HOLD HARMLESS US IN RESPECT OF ANY COST, CLAIMS, DAMAGE, LOSS OR EXPENSES ACCRUED, SUFFERED, INCURRED BY US OR ANY THIRD PARTY ARISING OUT OF OR IN CONNECTION WITH ANY SUCH COMMUNICATION, INTERACTION, DEALINGS AND TRANSACTIONS BETWEEN THE USER AND THIRD-PARTY PROVIDERS. THE USER ACKNOWLEDGES THAT WE DO NOT HAVE ANY CONTROL OVER SUCH DEALINGS AND TRANSACTIONS AND PLAYS NO DETERMINATIVE ROLE IN THE PERFORMANCE IN RESPECT OF THE SAME  AND WE SHALL NOT BE LIABLE FOR THE OUTCOMES OF SUCH COMMUNICATION, INTERACTION, DEALINGS AND TRANSACTIONS BETWEEN THE USERS AND THE THIRD-PARTY PROVIDERS. 

WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD-PARTY PROVIDER IN ANY MANNER AND WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR ANY TRANSACTION BETWEEN YOU AND SUCH PARTY PROVIDER. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM THROUGH SUCH THIRD-PARTY PROVIDER, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.

Consideration

“Nuuu” shall have the right to charge its Users a fee for use of its platform. “Nuuu” may change fee structure as it determines in its sole discretion from time to time and notice regarding the same shall be intimated to you adequately in advance prior to such change in fee structure. All charges and fees shall be exclusive of taxes and all Government taxes including but not limited to GST shall be payable by you. All charges shall be non-transferable. 

Force majeure

If the whole or any part of the performance is prevented, hindered or delayed by a Force Majeure event (as defined below), “Nuuu” shall not be liable for any failure to perform any of its obligations under these terms and conditions or those applicable specifically to its services/facilities, and in such case its obligations shall be suspended for so long as the Force Majeure event continues. “Force Majeure Event” means any event, due to any cause beyond the reasonable control of “Nuuu”, including without limitations, unavailability of any communication systems, breach, or virus in the digital processes or payment or delivery mechanism, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, lockdown, computer hacking, unauthorized access to computer data and storage devices, computer crashes, malfunctioning in the computer terminal or the systems getting affected by any malicious, destructive or corrupting code or program, mechanical or technical errors/failures or power shut down, faults or failures in telecommunication etc.

Severability

All illegality, invalidity or unenforceability of any provision of these Terms under the law of any jurisdiction will not affect its legality, validity or enforceability under the law of any other jurisdiction nor the legality, validity or enforceability of any other provision.

Waiver

No failure on the part of any party to exercise, and no delay on its part in exercising any right or remedy under this Agreement will operate as a waiver thereof, nor will any single or partial exercise of any right.

Assignment

You agree that we may transfer, subcontract or otherwise deal with our rights and/or obligations under these terms at any time without any further notice. You agree that you cannotassign or otherwise transfer, subcontract the terms or any rights granted hereunder to any third party, 

Dispute Resolution

Any dispute, controversy, claims or disagreement of any kind whatsoever between the Parties in connection with or arising out of this Agreement shall be referred for arbitration, to a sole arbitrator appointed by “Nuuu”, through arbitration to be conducted in accordance with the Arbitration and Conciliation Act, 1996. The seat and venue of such arbitration shall be at Mumbai(India). All proceedings of such arbitration, including, without limitation, any awards, shall be in the English language. The award shall be final and binding on the Parties.

Governing laws

These Terms shall be governed, interpreted, and construed in accordance with the laws of India, without regard to the conflict of law provisions and for resolution of any dispute arising out of your use of the Services or in relation to these Terms. Notwithstanding the foregoing, you agree that (i) “Nuuu” has the right to bring any proceedings before any court/forum of competent jurisdiction and you irrevocably submit to the jurisdiction of such courts or forum; and (ii) any proceeding brought by you shall be exclusively before the courts in Mumbai(India).

Entire Agreement

These Terms, together with the other guidelines, rules, terms, conditions and/or policies of the Application, including the Privacy Policy and any other arrangement/agreement in relation the Services constitute the entire agreement between the User and the Us and supersede all previous agreements, promises, proposals, representations, understandings and negotiations, whether written or oral, between the User and US pertaining to the subject matter hereof.

Survival

Notwithstanding the termination or rescission of this Agreement, the provisions of this Agreement shall continue to apply to those duties and obligations which are intended to survive any such cancellation, termination or rescission, including, without limitation clauses related to Limitation of liability, Indemnity, Warranty, Intellectual PropertyConfidentiality, Dispute Resolution, Governing Law and Jurisdiction. Further any provisions of this Agreement which by implication are to survive the termination of this Agreement shall survive such termination. Termination of the Agreement shall not abate the causes of action that have accrued to the Parties prior to such termination.

Modification of Terms

“Nuuu” reserves the right to change or modify, from time to time, any provision related to the Service(s) or these Terms, which also include, changing of the extent and scope of the Services and/or include any other category, service, facility or feature within the term ‘Service’, at the sole discretion of the Application. Any such change(s) shall be effective immediately upon the posting of revised Terms and may be notified via Application. You can determine when these Terms were last revised by referring to ‘LAST UPDATED’ at the top of these Terms. By using the services provided through this Application, you shall be deemed to have accepted the Terms herein including the amended Terms published on the Application from time to time. Your continued use of the Application following the posting of changes means that you accept and agree to the changes. If you do not agree with any such change, your sole and exclusive remedy is to terminate your use of the Application. It is, further, clarified that the User’s use and access of the Application/Service(s) is subject to the most recent version of these Terms made available on the Application at the time of such use.